Shipping policy

At Apex Athletics, we are committed to getting your order to you as quickly and securely as possible.

Order Processing

  • Orders are processed within 1–3 business days (Monday–Friday, excluding public holidays).
  • Once your order has been processed and dispatched, you'll receive a confirmation email with tracking information (where available).

Estimated Delivery Times

  • United Kingdom: 3–7 business days
  • Europe: 5–10 business days
  • United States & Canada: 7–15 business days
  • Australia & New Zealand: 7–15 business days
  • Rest of the World: 10–20 business days

Please note that these are estimated delivery times and may vary due to customs processing, weather, or courier delays.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery location. From time to time, Apex Athletics may offer free shipping promotions.

Order Tracking

Once your order has been shipped, you'll receive a tracking number via email so you can monitor your delivery.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees. These charges are determined by your local customs authority and are the responsibility of the customer.

Shipping Delays

While we work hard to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, including carrier disruptions, customs inspections, or peak holiday periods.

Incorrect Shipping Address

Please ensure your shipping details are accurate before completing your purchase. Apex Athletics is not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Damaged Packages

If your package is lost, delayed significantly, or arrives damaged, please contact us within 7 days of the expected delivery date. We'll work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions about your order or our shipping policy, please contact our support team.

Email: support@apexathletics.com

Thank you for shopping with Apex Athletics. We appreciate your trust and look forward to providing you with high-quality athletic footwear and exceptional service.